Privacy Policy

1. Information We Collect

We may collect information you provide directly, including your name, phone number, email address, pickup and delivery ZIP codes, vehicle details, shipment notes, and any information you submit through forms, phone calls, text messages, or email.

We may also collect basic technical information, such as browser type, device information, pages visited, approximate location, referring pages, and interactions with the website.

2. How We Use Information

We use collected information to respond to estimate requests, coordinate vehicle shipping, communicate about services, provide customer support, improve the website, maintain records, prevent misuse, and comply with legal or operational obligations.

3. Communications

If you submit a form or contact us, we may communicate with you by phone, text message, or email about your request, shipment, or related service needs. You may ask us to stop non-essential communications at any time.

4. Sharing Information

We may share information with carriers, dispatch partners, technology providers, hosting providers, payment processors, professional advisors, or other service providers when needed to operate the business, respond to your request, or coordinate a shipment.

We do not sell personal information for money. We may disclose information if required by law, to protect rights and safety, or in connection with a business transfer.

5. Cookies and Analytics

This website may use cookies, analytics tools, or similar technologies to understand traffic, improve performance, remember preferences, and protect the website. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

6. Data Retention

We keep information for as long as reasonably necessary for business, operational, legal, accounting, dispute resolution, and compliance purposes. Retention periods may vary depending on the nature of the information and the reason it was collected.

7. Security

We use reasonable administrative, technical, and organizational measures to help protect information. No website, email, transmission, or storage system can be guaranteed to be completely secure.

8. Your Choices

You may contact us to request access, correction, deletion, or limitation of personal information where required by applicable law. We may need to verify your identity before responding to certain requests.

9. Children

This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Third-Party Links

The website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Contact

Questions about this Privacy Policy may be sent to neautologistics@gmail.com or by calling 774-433-7642.